South Australian Tertiary Admissions Centre Ltd (ACN 613 691 526) (SATAC, we, us or our) takes your privacy seriously and is committed to protecting the privacy of personal information received.
SATAC processes and assesses applications to TAFE and university courses on behalf of its participating institutions (Institutions). SATAC undertakes functions necessary to fulfil this responsibility, including:
“personal information” means any information or opinion about an identified individual or an individual whose identity is apparent or can reasonably be identified, regardless of whether the information or opinion is true or not, or recorded in a material form or not.
“sensitive information” includes any information relating to racial or ethnic origin, religious beliefs, disabilities, health, political opinions, criminal record, and sexual orientation and any other circumstances which an applicant may wish to bring to the attention of the Institutions for special consideration.
(a) SATAC receives, collects, uses, holds, stores and discloses personal information such as your name, postal or email address, date of birth, contact details, citizenship status, applicant reference number, academic details such as student identification numbers and your Australian Government Unique Student Identifier (or USI), enrolment details, results, application course preferences, details of preclusions, schools attended, offer data, and information related to work experience such as employment records and curriculum vitae.
(b) We collect most personal information directly from you through:
(i) your application;
(ii) information entered on our website;
(iii) correspondence between SATAC and third parties; and
(iv) any other information provided during the application process.
(a) SATAC will solicit personal information directly from you except where you authorise us to obtain it from another source, or in cases where you would be disadvantaged if the information were not gained from another source.
(b) The SACE Board of SA and its equivalent interstate bodies, with the permission of any students concerned, will provide SATAC with enrolment and results data to facilitate the tertiary entrance process.
(c) SATAC is authorised by applicants, through the acceptance of the terms and conditions pertaining to an application, to obtain and verify any relevant official records from any educational institution, admissions body or any government department, agency or statutory body or officer.
This information is only used for statistical analysis and to maintain and improve our customer services and website. No attempt is made to identify individuals, except in the event of an investigation where a law enforcement agency may exercise a warrant.
(b) The SATAC website contains links to other websites. SATAC is not responsible for the privacy practices or the content of such websites and you are advised to refer to the privacy statements of those external web sites.
(a) Personal information is only collected if it is required for a lawful purpose directly related to a function or an activity of SATAC, or if the collection of the information is required by law. We take all reasonable steps to:
(i) ensure that personal information collected and held is accurate, authentic and reliable;
(ii) inform individuals of how it will use the information it has collected; and
(iii) inform individuals of the implications of providing and of not providing information.
(b) We collect your personal information for the above purposes, including to enable us to:
(i) identify you, conduct appropriate checks and keep your information up to date;
(ii) understand your requirements;
(iii) provide you with a service;
(iv) assess and administer your application;
(v) provide assistance, answer queries and provide support;
(vi) retrieve and verify information about your qualifications and other information used in the application process from external agencies and third parties;
(vii) manage, administer and improve our services and systems, including by participating in or undertaking research activities that relate to SATAC's functions or activities, or to the development of public policy regarding tertiary admission, education and training (or by providing information to any government department, agency or statutory body or officer, or any institution, carrying out such research activities);
(viii) inform institutions to which you have applied that you have authority to enrol;
(ix) manage complaints and disputes, and report to dispute resolution bodies;
(x) comply with legislative and regulatory requirements; and
(xi) inform you of services that may assist or interest you.
(c) SATAC does not seek or generally collect sensitive information unless you provide it to us in addition to the information we request and where you have provided us with your consent.
The GDPR requires a “lawful basis” to collect any personal information of people in the European Union. We collect personal information on different lawful bases, including:
(a) Personal information collected and held by SATAC will only be accessed and used by people employed or engaged by SATAC as required in the fulfilment of their duties and in a manner consistent with the original purpose stated at the time of collection.
(b) If we intend to further process your personal information for a purpose other than that for which your personal information was collected, prior to such further processing, we will provide you with information on that other purpose and any relevant further information in respect of such personal information.
(c) SATAC will release applicant enrolment and results information to the Institutions and to tertiary admissions centres as required to facilitate the tertiary entrance process on behalf of applicants. SATAC may also disclose personal information, including your Unique Student Identifier (or any other government student identifier) to any relevant government department, agency or statutory body or officer (including the Office of the Student Identifiers Registrar), Universities Australia (UA), UA member institutions, the members of the Australasian Conference of Tertiary Admissions Centres (ACTAC), any other tertiary educational institution or authority either in Australia or overseas where SATAC reasonably considers it is necessary to make such disclosure, schools, and the media for publication of offers.
(d) Your personal information may also be disclosed:
(i) with your written consent;
(ii) to reduce or avoid a threat to an individual’s life, health or safety or a serious threat to public health and safety;
(iii) when the use or disclosure is required or is specifically authorised by law;
(iv) if you are reasonably suspected of being engaged in current or past unlawful activity, and the personal information is disclosed as a necessary part of the investigation or reporting the matter; or
(v) to certain government departments and statutory bodies as required by law.
(e) If any information provided with and/or obtained in connection with an application, or obtained by SATAC at any other time, is untrue or incomplete in any respect, SATAC and the Institutions are authorised to collect, receive, store, transfer and use this information. They are also authorised to disclose this information and the fact that it is untrue or incomplete to the Australian Vice-Chancellor’s Committee (AVCC), AVCC member institutions, members of the Australasian Conference of Tertiary Admissions Centres (ACTAC), relevant government departments, agencies and statutory bodies or officers and any other authority that SATAC and relevant Institutions consider in their discretion to be necessary or desirable to inform.
(a) As SATAC is an Australian-based company, your personal information will primarily be collected and processed in Australia. However, we may from time to time disclose your personal information to organisations or persons located outside of Australia.
(b) If we disclose personal information to a third party in a country which does not have equivalent privacy laws to Australia or the EU, we will take appropriate steps to ensure that you are provided with appropriate safeguards to protect your personal information which may include having appropriate contractual clauses.
(a) We take reasonable steps to ensure that personal information is protected by all reasonable safeguards against loss, unauthorised access, unauthorised use, modification, disclosure or any other misuse.
(b) We ensure that personal information is kept for no longer than is necessary for the purposes for which it may lawfully be used. Hard copy records which are no longer required are disposed of securely and in accordance with any laws or requirements for the retention and disposal of personal information.
(c) We maintain a Privacy Management Plan to document classes of personal information held by SATAC. The Privacy Management Plan contains records of the following types of information:
(i) classes of individuals about whom records are kept;
(ii) sources of personal information held;
(iii) purpose and types of personal information collected and held;
(iv) the period for which personal information is retained; and
(v) who will have access to personal information.
You have a right to request access to the personal information that SATAC holds about you. If any of your personal information is incorrect in your opinion, you have the right to request the correction/rectification of the information. If we are lawfully unable to provide access to or correct/rectify your personal information we will notify you in writing and provide our reasons. Our Privacy Officer deals with such requests and can be contacted by writing to:
431 King William Street
Adelaide SA 5000
The primary means for our clients to access and correct/rectify their information is through SATAC’s web-based services.
SATAC’s Privacy Officer will ensure that any requests for access to personal information or for the correction of personal information not available to clients through SATAC’s web-based services are dealt with in a reasonable period from receiving the request and in accordance with SATAC’s policies and procedures.
The Privacy Officer will determine whether SATAC can refuse an individual’s request for access to or correction/rectification of personal information in accordance with the following:
If you are in the EU, then you have additional rights which apply in specific circumstances, such as:
(a) SATAC retains your information to support your future applications, as well as for the continuing development of institution admissions rules. Information about your qualifications and demographic data may be used for planning and research purposes while you do not have a current SATAC application.
(b) As such, we only retain your personal information for as long as it is reasonably required for the purposes of providing you with our services, or for one of the lawful bases listed above, or until you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such personal information.
(c) We ensure that personal information is kept for no longer than is necessary for the purposes for which it may lawfully be used. Hard copy records which are no longer required are disposed of securely and in accordance with any laws or requirements for the retention and disposal of personal information.
(d) If your personal information is no longer required, we will take reasonable steps to ensure it is erased, destroyed, or de-identified, unless such information is contained in a regulatory/governing body’s record, or we are required by law to retain the information.
(d) Any individual who believes that SATAC has breached any of the Australian Privacy Principles or a registered APP code that binds SATAC may lodge a written complaint to SATAC’s Privacy Officer. Complaints should be addressed to:
431 King William Street
Adelaide SA 5000
SATAC’s Privacy Officer will attempt to respond to the complaint within a reasonable timeframe, and according to available resources.
Any individual not satisfied with the response to their complaint may lodge an appeal with the Privacy Officer who will refer the matter direct to SATAC’s CEO for consideration.
If an individual is not satisfied with the response arising from this consideration and an independent response to a complaint is required, an individual may then lodge an appeal which will be referred to the Chairperson, SATAC Committee, or contact the Office of the Australian Information Commission in writing by post, fax or email as follows:
Post: GPO Box 5218, Sydney NSW 2001
Fax: +61 2 9284 9666
(e) If you reside in the EU, you also have the right to object to SATAC’s use or disclosure of your personal information and to lodge a
complaint with your local data protection authority, such as the United Kingdom Information Commissioner’s Office, which is a supervisory authority in the EU using the following details:
Post: United Kingdom Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom
Telephone: +0303 123 1113 (inside the UK); or +44 1625 545 700 (outside the UK)
See also https://ico.org.uk/global/contact-us/
(g) The Privacy Officer will consult with the CEO to determine the appropriate steps to be taken to rectify the breach and prevent any further breaches of this Policy.
(h) The Privacy Officer will take any steps determined to be appropriate as soon as reasonably practicable after being notified of the breach.
(i) The CEO will notify the SATAC Board of any serious breaches and seek external legal advice on reporting obligations under the Privacy Act.
© South Australian Tertiary Admissions Centre (SATAC) 2021 (ABN 22 613 691 526). Unless expressly stated otherwise, SATAC claims copyright ownership of all material on this website. You may download, display, print and reproduce this material in unaltered form (attaching a copy of this notice) for your personal, non-commercial use. SATAC reserves the right to revoke such permission at any time. Apart from this permission and uses permitted under the Copyright Act 1968, all other rights are reserved. Requests for further authorisations, including authorisations to use material on this website for commercial purposes, should be directed to SATAC.
In the preparation of these web pages on behalf of its indenture members, every effort has been made by SATAC to offer the most current, correct and clearly expressed information possible. Nevertheless, the information on this website is provided without express or implied warranty as to its accuracy or currency.
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